The virtual research platform built for professionals who can't afford to miss a moment.
LiveView® is FGA Research's proprietary online qualitative research platform — purpose-built to replicate and surpass the experience of an in-person research facility. Whether you're conducting mock trials, brand testing, political message research, or consumer focus groups, LiveView® delivers a secure, high-definition, fully observable session environment that keeps your team in the room — no matter where they are.
How LiveView® Works
Step 1 — Custom Session Setup Every LiveView® session is configured to your project. We handle participant access links, observer room credentialing, session scheduling, and platform orientation — so your team arrives ready to work, not troubleshoot.
Step 2 — Secure, Separate Environments Participants join a private, moderated session room. Clients and stakeholders enter a separate Virtual Observation Room™ where they can watch, react, and communicate with each other — without interfering with the session.
Step 3 — HD Live Broadcast Sessions are broadcast in high definition with clear audio. You see facial expressions, body language, and group dynamics in real time — the same quality insights you'd get sitting behind a two-way mirror.
Step 4 — Integrated LiveView® Notes* As the session runs, clients capture time-stamped reactions and sentiment shifts through LiveView® Notes. No waiting for transcripts — insight capture begins the moment the session does. *(Add-On)
Step 5 — Post-Session Deliverables Session recordings, notes exports, and summary materials are delivered securely following the session, giving your team a complete, documented record.
Built for Observation
LiveView® allows clients to observe qualitative sessions in real time — without disrupting the room or alerting participants. The Virtual Observation Room™ gives stakeholders a dedicated space to watch, listen, and collaborate freely while moderators stay focused on the conversation. No travel required. No one-way mirror needed.
Real-Time Insight Capture
LiveView® integrates directly with LiveView® Notes, FGA's proprietary reaction-capture tool. As sessions unfold, observers log time-stamped comments, highlight key moments, and track sentiment shifts — creating a moment-by-moment record of what resonated, what fell flat, and why. You'll enter the debrief with insights already structured, not a blank notepad.
Security You Can Trust
LiveView® is designed from the ground up for NDA-bound, high-stakes research. Every session uses secure, private access links with credentialed entry — no public meeting rooms, no third-party video apps. Enterprise-grade infrastructure protects sensitive discussions, proprietary stimuli, and participant data from start to finish.
Nationwide WITH NO Constraints
LiveView® eliminates the geography problem. Recruit participants from any city in the U.S. without coordinating travel or booking facility space. Your clients can observe from their own offices or homes. FGA's nationwide recruiting team handles participant sourcing so you can run a Dallas, Chicago, and Los Angeles group in the same week — without leaving your desk.
Compatible with Any Research Methodology
LiveView® supports the full spectrum of qualitative research formats: focus groups, in-depth interviews (IDIs), dyads, triads, co-creation sessions, and concept testing. Whatever your methodology, the platform adapts to it — not the other way around.
White-Glove Technical Support
Every LiveView® session is supported by FGA's in-house team from start to finish. We handle participant onboarding, technical troubleshooting, session moderation coordination, and observer room management — so your team can focus on the research, not the logistics.
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