Focus Groups of America® Privacy Policy

Focus Groups of America®

Effective Date: April, 4th 2025

Focus Groups of America® (referred to as "FGA", "we", "us", or "our") is committed to protecting the privacy and security of the personal information of our clients, research participants, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our market research activities—including in-person and online focus groups—conducted throughout the United States.

By participating in our services or accessing our website, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect

We collect both personal and non-personal information as necessary to conduct our research services.

Personal Information (collected with your consent):

Contact Information: Name, email address, phone number, mailing address.

Demographic Information: Age, gender, occupation, income level, etc.

Sensitive Information: Only with your explicit, informed consent, we may collect data such as political views, health-related information, religious beliefs, or other sensitive data relevant to specific research objectives.

Non-Personal Information:

Technical Data: IP address, device type, browser type, operating system.

Usage Data: Information collected through cookies and similar technologies about how you interact with our website and services (e.g., pages visited, time spent, navigation paths).

How We Collect Information

We collect information through the following means:

Direct Collection:

Registration forms you fill out when signing up for participation.

Surveys and questionnaires you complete online or in person.

Data shared during your participation in focus groups or other research sessions.

Indirect Collection:

Cookies and analytics tools that gather usage data when you visit our website. You can manage cookie preferences through your browser settings.

How We Use Your Information

We use your information to:

Deliver Services:

Schedule and manage your participation in research studies.

Communicate updates, confirmations, and follow-ups related to your involvement.

Conduct Research and Improve Services:

Analyze participant feedback and demographics to generate research insights.

Enhance the quality and effectiveness of our research and services.

Legal Compliance and Protection:

Comply with applicable laws, regulations, and legal obligations.

Enforce our terms and protect the rights, safety, and integrity of our operations and participants.

Disclosure of Information

We do not sell, rent, or trade your personal information.

We may disclose information under the following limited circumstances:

Research Purposes:

Personal information is only shared with partners or clients when required to fulfill a research objective, and only in anonymized or aggregate form unless you provide explicit consent otherwise.

Legal Compliance:

When legally required, we may disclose information to government agencies or in response to lawful court orders.

Business Transitions:

If FGA is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, with prior notice provided where required by law.

Text Messaging and Consent:

We do not share opt-in data, consent, or mobile information with any third parties for marketing or promotional use. This data is only used within the scope of research services.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission or storage is 100% secure. You share information at your own risk.

Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access and Correction: Request access to or correction of your personal information.

Deletion: Request the deletion of your personal data, subject to legal obligations and retention policies.

Opt-Out: Decline further communications by following unsubscribe links or contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted to our website with an updated effective date. We encourage you to review this page regularly to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

Focus Groups of America®

📧 Email: fga@focusgrps.com

📞 Phone: (214) 622-6500

📬 Address: 12160 Abrams Road, Suite 635, Dallas, TX 75243, USA

By participating in our services, you confirm that you have read, understood, and agreed to the terms outlined in this Privacy Policy.